Customercare.bathandbodyworks.com
Why wasn't there a coupon included with my order
From time to time we may place special offers or coupons in your package. Because special offers or coupons are not guaranteed each time you order, staying connected with us through email is the best way to get promotions. Signing up for our e-mail list is easy! Simply complete our E-Mail Address Update form from the drop-down menu and fill in
Actived: 3 days ago
How many promo codes can I redeem on my order
If more than one code is entered at checkout, only the last code entered will be applied. To take advantage of more than one offer, we recommend placing a second order. Customer Care Associates are not able to add more promo codes to your order due to system limitations. We offer $5.99 Flat Rate Standard Shipping on orders over $10 in merchandise.
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Why isn't my coupon working
Why isn't my coupon working? (Enter first line only) When entering your promo code during Checkout, please do not enter any characters after the space. Include any dashes that are shown within the code. Your promo code will be the first line only - if you see a second line, do not include it. …
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Welcome Offer & Birthday Gift
Welcome Offer & Birthday Gift. Special Offers may be available to Members from time to time at Bath & Body Works' discretion. Terms and conditions are outlined in the Offer Details and are subject to change without notice. Offers available to members as part of the My Bath & Body Works Rewards Program are subject to the terms and conditions
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Free Full-Size Product
Free Full-Size Product. Rewards Value varies by market (value will be provided in welcome email). Each Reward may be redeemed for only one item and will be applied to the most expensive eligible product in the transaction. Members must identify themselves at the time of transaction to redeem. Online: Members must be signed into their
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How do I unsubscribe from your mailing list
The information you provide will be removed from our customer list immediately and take full effect in 60-90 days, as these are pre-printed. In the meantime, please do not use any coupons you may receive in the mail, as doing so will prevent these changes from taking effect. We apologize for …
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My Bath & Body Works Rewards Program: Frequently Asked
How do I earn My Bath & Body Works Rewards? You will earn credit towards your next Reward for every $1.00 of Eligible Purchase. "Eligible Purchases" are the actual amount paid on any purchases of goods and/or services made by you after any applicable discounts are applied, excluding shipping and handling fees, applicable taxes, gift card purchases, gift wrap, and gift-wrap fees.
How do I redeem My Bath & Body Works Rewards
Rewards will be available via the Wallet section of the App or My Account section of the website. Members must identify themselves at the time of transaction to redeem. ONLINE: Members must be signed into their bathandbodyworks.com Account and press APPLY on the selected Reward (s) at checkout (Shipping & Handling charges apply). IN STORE
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Contact Customer Care
ONLINE CUSTOMER CARE. Call us at 1-877-832-9272 (6a-2a EST). For relay service, please dial 711.
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How do I get added to your mailing list
To sign up for our mailing list, simply use our Mailing Address Update email form. Be sure to choose "Mailing Address Add/Update" from the Topic dropdown and "Add" as your Request Type. You must provide all relevant information for this to be processed correctly. Show all customer service topics.
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How do I check the balance of my gift card
How do I check the balance of my gift card? Please visit our Gift Cards page and use "Check Card Balance" located below the purchase options. You will need your gift card number and PIN. Show all …
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Buy Online Pick Up In Store: Frequently Asked Questions
You can’t cancel or change your order online, but you can exchange or cancel part or all of your order in store. If you paid with a debit or credit card, your statement may reflect an authorization. This is not a charge. In most cases, it will fall off your account within 3 to 5 business days. Contact your financial institution if you have
How do I claim a sales tax exemption
If you are purchasing on behalf of a tax-exempt organization, or claim a sales tax exemption, you may qualify to have the taxes credited after order submission. Simply follow these steps: STEP 1: Place your order online or over the phone. STEP 2: Complete a Tax Exempt form. STEP 3: Choose the "Tax Exemption Request" topic from the dropd-down
When will I receive my Order Confirmation Email
When will I receive my Order Confirmation Email? Order Confirmation emails are typically sent within a few minutes of placing your order, but can take up to an hour - be sure to check your spam folder! You can also check the status of your order by clicking here. If you didn't receive your Order or Shipment Confirmation Email, please contact us
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Bath & Body Works Live Chat
Our Associates are ready to help! Live Chat Form. Required. First Name Required. Email Address Required. How Can We Help? Required. All live chats are with our Customer Care Center in the US, and are stored for quality assurance purposes.
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How can I check the status of my order
There are two easy ways to stay up-to-date on the status of your order: Visit our Order Tracking page - you will need your order number, email address, and billing zip code. Log into My Account and review your order history. It may take up to 48 hours after an order has shipped for tracking information to appear. If …
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I just made a purchase but am not a My Bath & Body Works
If you enroll within 7 days from the time of your purchase, you can receive credit for that purchase. If you made a purchase in a store and provided your email address and phone number at checkout, credit will automatically be applied to your account if you enroll with the same email and phone number (some exclusions apply - …
Shipping Options: United States
EXPEDITED. $14.99. 2 business days. OVERNIGHT. $19.99. 1 business day. *$5.99 Flat Rate Standard Shipping & Handling is available for orders exceeding $10.00 in merchandise value shipping to the contiguous United States, APO/FPO or PO Box destinations. Orders with a merchandise subtotal of $10.00 or less will be assessed a $4.00 shipping
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Wallflower Usage Tips
Wallflower Usage Tips. Learn how to use and get the most out of your Bath & Body Works Wallflowers by following our recommended safety and product usage tips! To get started, twist right (clockwise) to uncap the refill and twist left (counter-clockwise) to attach it to the plug. Always keep …
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What is your return policy
Return anything, anytime for any reason. 100% Guaranteed. If at any time you're not completely satisfied with the quality of our products, you may return them to any of our Bath & Body Works or White Barn Stores in the US for a full refund, subject to the terms of our Return Policy: Ninety days or …
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